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United Way NELA hosts virtual national 211 day



MONROE, La. – 211 is a convenient community connection to information and available resource providers in our community.

United Way of NELA and the West Monroe-West Ouachita Chamber of Commerce hosted a virtual event to bring awareness to the service.

Meghan Jones is the marketing and communications coordinator with United Way NELA. She says we have a giving community with many non-profit organizations and community services that 211 connects people to.

“If a veteran needs to call about available services, they could call and get connected to help,” Jones said. “If a family is in need of food and doesn’t know where to go for food assistance, that’s something they could call about.”

When you call 211, you will be connected to a call specialist.

“211 call specialists are caring and knowledgeable individuals who are trained to help work with callers to navigate their needs. Our call specialists can help navigate those needs and help them come up with the best possible solution for their situation,” Jones said.

In our community, you could be connected to many resources like the Food Bank of Northeast Louisiana or Ouachita Council on Aging.

“There could be situations where you come across someone at your local grocery store or at your local church who has a need, and it might be beyond your capacity to meet or maybe you’re not sure where to point them. This is a perfect example of a situation where you could point someone to 211. This is a free call that they can make.”